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Welcome to Dan's ...

Policies for Internet Transactions:

Our policies are an important part of how we do business and you should know what they are. Our primary goal is to serve you in a manner that will develop and maintain your long term goodwill. These policies were designed to provide a secure means of transacting business, protect your privacy, and provide a fair and standard way to return goods if necessary.


Secure Shopping Guarantee:

When shopping at www.dansboots.com, you never have to worry about credit card safety. When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone other than Dan's Boots & Saddles, Inc.

You may purchase online using your Visa, MasterCard, Discover or American Express.

For your safety, we will verify that the "Billing Address" on the online order form matches the address on your credit card billing statement.

Your credit card will be "authorized" at the time you place your order, but will not be charged until your order is shipped.

Your Privacy is Protected:

We respect your privacy and therefore do not release any of the information you provide to us to any other company.

This site contains links to other sites. Dan's Boots & Saddles, Inc. is not responsible for the privacy practices or the content of such Web sites.

Order Fulfillment:

Our website primarily contains in stock items, which are generally shipped the next business day. If an item is not in stock, we are usually able to ship within 10 days or sooner. If you require an item by a specific date, please contact us regarding availability and/or expedited shipping. Not all of our merchandise is shown on our website. If you do not see a particular item, please contact us. We may be able accommodate you from our store inventory, or special order the item.

Sales tax is applicable to New Mexico residents only.

Shipping/Handling Fees:

Standard shipping and handling charges are as follows:

Ground

$00.00 - $24.99 $9.00
$25.00 - $49.99 $11.00
$50.00 - $99.99 $13.00
$100.00- $249.99 $15.00
$250.00- $499.99 $17.00
$500.00 & Above $22.00
 

These shipping rates apply only to orders shipped within the contiguous United States. *Free Shipping On Saddles applies to Domestic Ground shipping only. We will gladly e-mail shipping options and prices for orders outside the United States. Certain items may have additional freight charges due to weight and/or size. This will be noted either in the product description or at the time of checkout.

Return Policy:

New Merchandise:

Within 10 days of receipt of merchandise, if for any reason you are not satisfied with the merchandise, please return it to us in its original condition (all tickets and labels should still be attached) for a prompt refund or exchange.

Worn or Defective Merchandise:

In the event that the merchandise you ordered does not perform or wear as anticipated, you may return it to us for evaluation.

All merchandise sold by Dan's Boots & Saddles, Inc. is warranted by the manufacturer to be free of defects in workmanship and materials. We reserve the right to return the merchandise to the manufacturer for expert inspection. Both Dan's Boots & Saddles, Inc. and the manufacturer have the option to issue full credit, partial credit (prorated for wear) or, where applicable, repair the merchandise. Neither Dan's Boots & Saddles, Inc. or the manufacturer warrants merchandise that has been damaged due to customer neglect, abuse or misuse.

If the merchandise is deemed defective, the customer will be credited for return shipping.

All merchandise must be returned postage prepaid. No COD, or postage due packages will be accepted. You should insure your package.

Return the merchandise via UPS, FedEx or by other traceable means to:

Dan's Boots & Saddles
6903 4th St. NW
Albuquerque, NM 87107

Reference your original order number and include instructions for exchange or credit.

All Shipping & Handling fees are non-refundable (except as noted above).

The credit card used to make the purchase will be credited.

We reserve the right at our discretion to make changes to this policy at any time. Please check this page periodically for any changes.

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